ANNOUNCEMENTS
AMENDMENTS TO THE TERMS OF USE
It is proposed that the Terms of Use shall be amended with effect from 1 January 2023.
With effect from 1 January 2023, Estima Global Limited, a company incorporated in the British Virgin Islands (“ANX Successor”), shall assume all rights and obligations in place of ANX under the Terms of Use. In respect of the Inactive Accounts and the Unclaimed Assets, ANX Successor shall take the same steps as set out in clause 12.1 of the Terms of Use. The Users shall contact ANX Successor directly after the Inactive Account Closure Date in respect of the Unclaimed Assets.
Upon the amendments to the Terms of Use taking effect, ANX shall discharge all its obligations under the Terms of Use and shall cease to have any interest or liabilities arising from the Unclaimed Assets under the Inactive Accounts.
Subject to compliance with our know your client procedures, you are advised to withdraw your positive balance (including the Digital Assets) as soon as practicable on or before 31 December 2022], failing which any of your remaining positive balance will be handled at the discretion of ANX Successor in accordance with Clause 12.1 of the Terms of Use.
CONTACT US
Should you have any questions, please contact us at support@anxpro.com on or before 31 December 2022. From 1 January 2023, please contact ANX Successor at the followings:
Name: Estima Global Limited
Address: c/o Nerine Trust Company (BVI) Limited, Nerine Chambers, PO Box 905, Road Town, Tortola, British Virgin Islands
Email: estimaglobal@gmail.com
Attention: The Directors
FAQ
#1
I used to have an account on the ANXPro platform. How do I access my funds?
If you still have funds in your account, please email us at support@anxpro.com with the following information:
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ANXPro Log In Name [email]
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Past 2-3 transactions record (withdrawal/deposits)
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Selfie and Passport/Photo ID
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Proof of Address
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Wallet Address
Depending on your responses, we may need to ask you further questions or seek additional information.
#2
What are the fees for withdrawing my funds?
Any requests to withdraw will incur a fee of 1% of the total value of the withdrawal or USD100.00 (whichever is higher), to provide for the costs associated with such withdrawals.
You are also reminded that your fees for your account were changed with effect from 1 April 2021 (as previously notified to you and subject to the terms and conditions governing your relationship with us) and that these fees continue after the ANXPro platform ceases to operate.
Your fees include:
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Account maintenance fee of USD 30.00 per month for each account user;
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Inactive account fee of USD 30.00 per month for all accounts which have had no activity for 6 months or more.
For the avoidance of doubt, any fees will be charged in either fiat or virtual asset as determined at our sole discretion. The rate of conversion will be determined at our discretion as set out in the schedule of fees.
#3
Why do I have to pay fees to get my funds back?
As shared in several communications since July 2020, after the closure of the ANXPro platform, fees will be charged to withdraw remaining funds to cover the administrative and operational costs of the withdrawal.
To avoid such fees, we encourage you to withdraw your funds before the closure of the ANXPro platform.
#4
Are my funds safe?
Yes! All your funds are currently safely being held.
CONTACT US
For any enquiries, please email us and we'll get back to you as soon as possible.